I have been advising professional services firms on all aspects of strategy, marketing, business development and client relationship management (CRM)/key account management (KAM) for more than thirty years.
Issue: October 2026
Oct 20, 2026
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2 min read
Ego, Insecurity, and the Feedback Gap: What’s Really Behind Law Firms’ Resistance to Client Listening
Issue: October 2025
Oct 5, 2025
Your Best Source of New Revenue May Already Be on Your Client List